How your purchase is secured
Payment, suppliers, customs, warranty: what you pay and why, before you order.
How you pay
One single rule, shown everywhere on the site: no fine print that changes from page to page.
The 5 steps, from order to delivery
How it works, in 5 steps
Order
Payment
Inspection
Shipping
Delivery
Verified suppliers, not an anonymous middleman
Before a supplier appears in your quote, they go through the same check — no new, uncross-checked profile on your order.
Verified business license
Every supplier we use holds a valid business license and export number — not just a marketplace profile.
A real factory, not a disguised reseller
Dated photos and videos of the actual production line, to tell a real manufacturer apart from a middleman posing as one.
Pre-shipment inspection
A third-party inspection report confirms the vehicle's condition before loading begins.
An already-established relationship
We work with suppliers we already know and deal with regularly, rather than risking a new, uncross-checked profile on your order.
The terms used in your quote
Every quote states the Incoterm applied: it says who pays for transport, where the risk shifts, and who handles customs.
| Term | Risk shifts | Freight paid by | Import customs paid by |
|---|---|---|---|
| FOB | Once loaded onto the ship, at the port of departure | You (or your forwarder) | You |
| CIF | Once loaded onto the ship, at the port of departure (same as FOB) | The supplier, up to the arrival port | You |
| DAP | At destination, not unloaded | The supplier | You |
| DDP | At destination, cleared through customs | The supplier | The supplier |
A DDP term promised by a supplier isn't always legally applicable in your country — we verify before showing it in a quote.
Insurance and warranty, on request
Two pillars of our 6S model, reviewed case by case rather than a blanket rule that wouldn't fit your situation.
Other questions?
The full picture of Waxovia — mission, 6S model, contact — is on the About page.